Smart Dispatch

    Locksmith Dispatch Software That Gets Techs Moving

    Stop juggling phone calls, group texts, and paper tickets. KeyLogic Pro turns an incoming call into a scheduled, assigned job in one guided flow — customer details, assignment, and schedule together.

    KeyLogic Pro create-new-job flow showing customer info, technician assignment and schedule

    The problem: dispatch chaos costs you jobs

    When job details live in someone's head, in a text thread, or on a sticky note, things slip: a tech shows up without the vehicle info, two techs get sent to the same call, or a customer cancels because nobody told them when to expect you. Dispatch mistakes are expensive for a mobile locksmith operation where every drive costs time and fuel.

    Creating a new locksmith job in KeyLogic Pro with customer, assignment and scheduling steps

    Create, assign, and schedule in one flow

    KeyLogic Pro walks you through dispatch from the first tap: capture the customer, choose who takes the job — yourself, an employee, or a technician — and put it on the calendar. Every job carries its full details with it, so the person in the van sees the same information the person answering the phone entered.

    • Customer, assignment and schedule captured in one guided flow
    • Assign jobs to yourself, employees, or technicians
    • Capture signatures, photos and the VIN on site
    • Customer database (CRM) keeps job history attached to each customer
    KeyLogic Pro job details screen with live ETA, route and one-tap directions

    Routing and live ETA on one screen

    Once the job is assigned, live traffic-aware directions get your tech there faster — and the customer stays informed automatically instead of calling to ask where you are.

    • Live traffic ETA and one-tap directions
    • Text customers their ETA plus live location
    • Job details, status and assignment visible at a glance
    KeyLogic Pro job calendar showing scheduled locksmith jobs

    A calendar built for locksmith scheduling

    See every scheduled job across your team on one calendar. Move work around as the day changes, and let push notifications keep technicians up to date on new and updated jobs.

    • Job calendar and scheduling for the whole team
    • Push notifications for new jobs and changes
    • Unlimited jobs on every plan

    Why locksmith companies dispatch with KeyLogic Pro

    Fewer dropped jobs

    Every call becomes a tracked job with a customer, an owner and a time slot — nothing lives only in a text thread.

    Faster on-site arrival

    Traffic-aware routing and one-tap directions cut the time between dispatch and arrival.

    Customers stay informed

    Automatic ETA texts with live location mean fewer "where are you?" calls and fewer cancellations.

    Everything on file

    Signatures, photos and the VIN are captured on site and stay attached to the job record.

    Works where techs work

    Technicians run their day from the Android app or the web — job details, status and navigation in their pocket.

    Connected to the rest of your business

    Dispatch feeds invoicing, inventory and reports automatically, because it's all one platform.

    Frequently Asked Questions

    Can I dispatch jobs to locksmith technicians from my phone?

    Yes. KeyLogic Pro runs on Android and on the web, so you can create a job, assign it to a technician and schedule it from wherever you are. The assigned technician sees the job with full details on their own device.

    Can customers see when the technician will arrive?

    Yes. You can text customers their ETA along with live location tracking, so they know when to expect the technician without calling back.

    Is there a limit on how many jobs I can dispatch?

    No. Every KeyLogic Pro plan includes unlimited jobs.

    Can technicians capture proof of work on site?

    Yes. Technicians can capture customer signatures, photos and the vehicle VIN directly on the job while on site.

    Dispatch your next job in seconds

    Try KeyLogic Pro free for 14 days and run dispatch, scheduling and customer updates from one app.